Sales Associate

About this role

A Sales Associate at Van Cleef & Arpels is responsible for achieving sales goals while balancing daily business and High Jewelry sales. This role involves developing a loyal clientele, attending social functions, and managing CRM initiatives to enhance customer satisfaction.

Responsibilities

- Achieve sales goals while balancing daily business and High Jewelry sales. - Develop a network and loyal clientele. - Attend social functions to generate new business. - Invite clients to in-boutique events and reach out through social media. - Manage client data capture and accuracy, communication on novelties and events, gifting campaigns, and clienteling reporting. - Assist in display set up and breakdown. - Provide excellent customer service and follow up on after sales service. - Ensure customer satisfaction and follow all implemented policies and procedures.

Requirements

- 5-7 years in a fast-paced luxury and/or sales background. - Strong understanding of Customer Services needs and priorities. - Excellent computer skills. - Strong attention to detail and ability to handle multiple tasks simultaneously. - Ability to establish and maintain effective relationships with customers. - Excellent interpersonal and communication skills.

Nice to have

- Bachelor’s Degree or Jewelry Certification.

Skills